Problem installing catalyst(environment)


#1

Hi,

I’m new in enigma catalyst. I’m trying to install but met problems that stopped the installation. It happened while installing python 3.6 environment. I followed the instruction from Enigma website(https://enigma.co/catalyst/install.html#installing-with-conda). When that failed, I run to troubleshooting section which suggest to install the environment manually. But this also failed with error:

----------------------------------------

Command “python setup.py egg_info” failed with error code 1 in /private/var/folders/mf/26kc30yn4tndfngxncyb1qtm0000gn/T/pip-build-a_c89y0w/enigma-catalyst/


Does anyone know how to troubleshoot this problem? Any kind of help/advice would be greatly appreciated.

Thanks.


#2

Hi,

Could you please share which OS you are using and some more details on the steps you have followed and the errors you have encountered?

Thanks,

Lena


#3

Hi,

I’m using Mac OSX 10.8.5. The steps I’ve followed exactly as suggested in the website. I installed MiniConda and Python 3.6. Then installing the file python3.6-environment.yml. Then encountered error, and I proceed to setup the environment manually as suggested from the web instruction. This part also found error as written in the OP.

This is as far I could remember since it was mnay hours ago. But if I could be any help to reproduce the error again , please let me know. I will try to install it again if needed.

Thanks for replying.


#4

@ViniVidiVici when creating the new environment, did you do it with python 2.7 or 3.6? try going over the troubleshooting again and instead of 2, run:
conda create --name catalyst python=3.6 scipy zlib
you tried to create an environment with python 2.7 which you don’t have cause you downloaded miniconda with python 3.6. this will be added to the docs on the next release.

Hope it works!


#5

I did change that python 3.6.


#6

Then try to uninstall miniconda, and download anaconda instead.


#7

Wow, that one is big, would take a while. I’ll download it first and install it tomorrow(its pass midnight here :))


#8

several users reported they had issues with miniconda, so it’s possible the problem is by them.


#9

Ok, I’m at the Anaconda download page now. Just to make sure, it’s Anaconda 5.1 right?


#10

right, and make sure to add it to the path in the installation


#11

Ok then. Thanks for replying Avishai. I’ll update the post after the installation.


#12

Hi Avishai and everyone,

This is to update last night post. I downloaded Anaconda 5.1 with Python 3.6 and GUI version. Installed without errors or warnings, but when i run it, nothing happened. Checked back to the install guide, notice its requirement for Mac OSX 10.9, while I’m using 10.8.5.

Next, I downloaded Anaconda 4.2 which is for OSX 10.8.5 with Python 2.7 GUI. Installed ok too w/o errors/warnings, but when i run it, it crashed just after short while displaying the panel.

The Anaconda navigator quitted unexpectedly with pretty long error messages.

Any ideas of what went wrong guys?


#13

When you say “when i run it, nothing happened” you mean catalyst or Anaconda?


#14

It was Anaconda…(have to have 20 characters :(, so i must type in some more chrs…) With Anaconda3 version 5.1, it wouldnt run, with anaconda2 4.2, it run then crashed very shortly after seeing the panels)


#15

have you uninstalled anaconda 5.1?


#16

yes, dragged it to “trash” then emptied it. At the moment I have Anaconda v4.2, Python 2.7, Gui installed.


#17

Could you please share the commands you run and the errors you get?


#18

With Anaconda, i downloaded the GUI version, so there’s no commands I typed. After done instaling, I run the Anaconda navigator. The errors report is kiinda long, but if you want to, I will it here or email it to you. Or if you only want part of it, please tell me so, I’ll copy the part you want.


#19

So you used Anaconda navigator to install catalyst and got errors in the process? If so, try to copy the latest errors.


#20

Its kind of long error report, I paste a bit and if you want more i’ll continue the rest.
This is the error report:

Process: python2.7 [1936]
Path: /Users/USER/*/Anaconda-Navigator.app/Contents/MacOS/run.sh
Identifier: com.continuum.io
Version: 1.3.1 (???)
Code Type: X86-64 (Native)
Parent Process: sh [1934]
User ID: 501

Date/Time: 2018-03-05 22:35:18.890 +0700
OS Version: Mac OS X 10.8.5 (12F2560)
Report Version: 10

Interval Since Last Report: 1639474 sec
Crashes Since Last Report: 1491
Per-App Crashes Since Last Report: 10
Anonymous UUID: 610A39BC-5FAC-02F5-694C-3A7812882A06

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Application Specific Information:
abort() called

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8e681212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9391bb24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff9395ff61 abort + 143
3 libQt5Core.5.6.0.dylib 0x00000001012e91f9 qt_message_fatal(QtMsgType, QMessageLogContext const&, QString const&) + 9
4 libQt5Core.5.6.0.dylib 0x00000001012eabc0 QMessageLogger::fatal(char const*, …) const + 224
5 QtCore.so 0x0000000101112e02 pyqt5_err_print() + 786
6 QtCore.so 0x00000001011186ac PyQtSlotProxy::unislot(void**) + 124
7 QtCore.so 0x0000000101118615 PyQtSlotProxy::qt_metacall(QMetaObject::Call, int, void**) + 85
8 libQt5Core.5.6.0.dylib 0x00000001014ee806 QMetaObject::activate(QObject*, int, int, void**) + 2870
9 QtCore.so 0x00000001010de7d7 sipQTimer::timerEvent(QTimerEvent*) + 103
10 libQt5Core.5.6.0.dylib 0x00000001014e6fc0 QObject::event(QEvent*) + 48
11 QtCore.so 0x00000001010de767 sipQTimer::event(QEvent*) + 103
12 libQt5Widgets.5.6.0.dylib 0x0000000105a20616 QApplicationPrivate::notify_helper(QObject*, QEvent*) + 294
13 libQt5Widgets.5.6.0.dylib 0x0000000105a23904 QApplication::notify(QObject*, QEvent*) + 7956
14 QtWidgets.so 0x000000010547d86f sipQApplication::notify(QObject*, QEvent*) + 127
15 libQt5Core.5.6.0.dylib 0x00000001014ba7a7 QCoreApplication::notifyInternal2(QObject*, QEvent*) + 167
16 libQt5Core.5.6.0.dylib 0x00000001015122a1 QTimerInfoList::activateTimers() + 1329
17 libqcocoa.dylib 0x0000000112abd6e2 QCocoaEventDispatcherPrivate::activateTimersSourceCallback(void*) + 18
18 com.apple.CoreFoundation 0x00007fff8b7fbb31 CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION + 17
19 com.apple.CoreFoundation 0x00007fff8b7fb455 __CFRunLoopDoSources0 + 245
20 com.apple.CoreFoundation 0x00007fff8b81e7f5 __CFRunLoopRun + 789
21 com.apple.CoreFoundation 0x00007fff8b81e0e2 CFRunLoopRunSpecific + 290
22 com.apple.HIToolbox 0x00007fff8c2b4eb4 RunCurrentEventLoopInMode + 209
23 com.apple.HIToolbox 0x00007fff8c2b4c52 ReceiveNextEventCommon + 356
24 com.apple.HIToolbox 0x00007fff8c2b4ae3 BlockUntilNextEventMatchingListInMode + 62
25 com.apple.AppKit 0x00007fff91a41533 DPSNextEvent + 685
26 com.apple.AppKit 0x00007fff91a40df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
27 com.apple.AppKit 0x00007fff91a381a3 -[NSApplication run] + 517
28 libqcocoa.dylib 0x0000000112abe2fd QCocoaEventDispatcher::processEvents(QFlagsQEventLoop::ProcessEventsFlag) + 2189
29 libQt5Core.5.6.0.dylib 0x00000001014b6b51 QEventLoop::exec(QFlagsQEventLoop::ProcessEventsFlag) + 401
30 libQt5Core.5.6.0.dylib 0x00000001014bae8a QCoreApplication::exec() + 346
31 QtWidgets.so 0x000000010547e380 meth_QApplication_exec
(_object*, _object*) + 80
32 libpython2.7.dylib 0x00000001000a3302 PyEval_EvalFrameEx + 3730
33 libpython2.7.dylib 0x00000001000ac913 fast_function + 179
34 libpython2.7.dylib 0x00000001000a338a PyEval_EvalFrameEx + 3866
35 libpython2.7.dylib 0x00000001000ac7dc PyEval_EvalCodeEx + 2092
36 libpython2.7.dylib 0x00000001000ac856 PyEval_EvalCode + 54
37 libpython2.7.dylib 0x00000001000cb3d4 PyRun_FileExFlags + 164
38 libpython2.7.dylib 0x00000001000cc709 PyRun_SimpleFileExFlags + 409
39 libpython2.7.dylib 0x00000001000e01ca Py_Main + 2938
40 python 0x0000000100000f14 start + 52

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8e681d16 kevent + 10
1 libdispatch.dylib 0x00007fff8a4e2dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8a4e29ee _dispatch_mgr_thread + 54

Thread 2:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8e681322 __select + 10
1 com.apple.CoreFoundation 0x00007fff8b85df46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff9391a772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff939071a1 thread_start + 13

Thread 3:
0 libsystem_kernel.dylib 0x00007fff8e6816d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9391cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9391cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93907191 start_wqthread + 13

Thread 4:
0 libsystem_kernel.dylib 0x00007fff8e6816d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9391cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9391cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93907191 start_wqthread + 13

Thread 5:
0 libsystem_kernel.dylib 0x00007fff8e6816d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff9391cf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff9391cce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff93907191 start_wqthread + 13

Thread 6:: QThread
0 libsystem_kernel.dylib 0x00007fff8e681d16 kevent + 10
1 libsystem_info.dylib 0x00007fff92eba8aa _mdns_search + 1208
2 libsystem_info.dylib 0x00007fff92ecaef4 mdns_addrinfo + 657
3 libsystem_info.dylib 0x00007fff92ecbad2 search_addrinfo + 152
4 libsystem_info.dylib 0x00007fff92eb5f0d si_addrinfo + 1641
5 libsystem_info.dylib 0x00007fff92eb57fc getaddrinfo + 171
6 _socket.so 0x000000010f277299 setipaddr + 617
7 _socket.so 0x000000010f275b15 socket_gethostbyname + 85
8 libpython2.7.dylib 0x00000001000a3302 PyEval_EvalFrameEx + 3730
9 libpython2.7.dylib 0x00000001000ac913 fast_function + 179
10 libpython2.7.dylib 0x00000001000a338a PyEval_EvalFrameEx + 3866
11 libpython2.7.dylib 0x00000001000ac913 fast_function + 179
12 libpython2.7.dylib 0x00000001000a338a PyEval_EvalFrameEx + 3866
13 libpython2.7.dylib 0x00000001000ac913 fast_function + 179
14 libpython2.7.dylib 0x00000001000a338a PyEval_EvalFrameEx + 3866
15 libpython2.7.dylib 0x00000001000ac913 fast_function + 179
16 libpython2.7.dylib 0x00000001000a338a PyEval_EvalFrameEx + 3866
17 libpython2.7.dylib 0x00000001000ac913 fast_function + 179
18 libpython2.7.dylib 0x00000001000a338a PyEval_EvalFrameEx + 3866
19 libpython2.7.dylib 0x00000001000ac7dc PyEval_EvalCodeEx + 2092
20 libpython2.7.dylib 0x0000000100035c1b function_call + 347
21 libpython2.7.dylib 0x000000010000c761 PyObject_Call + 97
22 libpython2.7.dylib 0x00000001000a3cea PyEval_EvalFrameEx + 6266
23 libpython2.7.dylib 0x00000001000ac7dc PyEval_EvalCodeEx + 2092
24 libpython2.7.dylib 0x0000000100035c1b function_call + 347
25 libpython2.7.dylib 0x000000010000c761 PyObject_Call + 97
26 libpython2.7.dylib 0x00000001000a3cea PyEval_EvalFrameEx + 6266
27 libpython2.7.dylib 0x00000001000ac7dc PyEval_EvalCodeEx + 2092
28 libpython2.7.dylib 0x00000001000ac988 fast_function + 296
29 libpython2.7.dylib 0x00000001000a338a PyEval_EvalFrameEx + 3866
30 libpython2.7.dylib 0x00000001000ac7dc PyEval_EvalCodeEx + 2092
31 libpython2.7.dylib 0x0000000100035c1b function_call + 347
32 libpython2.7.dylib 0x000000010000c761 PyObject_Call + 97
33 libpython2.7.dylib 0x00000001000a3cea PyEval_EvalFrameEx + 6266
34 libpython2.7.dylib 0x00000001000ac7dc PyEval_EvalCodeEx + 2092
35 libpython2.7.dylib 0x0000000100035c1b function_call + 347
36 libpython2.7.dylib 0x000000010000c761 PyObject_Call + 97
37 libpython2.7.dylib 0x000000010001e7d7 instancemethod_call + 503
38 libpython2.7.dylib 0x000000010000c761 PyObject_Call + 97
39 libpython2.7.dylib 0x00000001000a1874 PyEval_CallObjectWithKeywords + 180
40 QtCore.so 0x0000000101117de8 PyQtSlot::call(_object*, _object*) const + 40
41 QtCore.so 0x0000000101117ce5 PyQtSlot::invoke(void**, _object*, void*, bool) const + 325
42 QtCore.so 0x0000000101118697 PyQtSlotProxy::unislot(void**) + 103
43 QtCore.so 0x0000000101118615 PyQtSlotProxy::qt_metacall(QMetaObject::Call, int, void**) + 85
44 libQt5Core.5.6.0.dylib 0x00000001014ee806 QMetaObject::activate(QObject*, int, int, void**) + 2870
45 libQt5Core.5.6.0.dylib 0x00000001012fbbf1 QThreadPrivate::start(void*) + 337
46 libsystem_c.dylib 0x00007fff9391a772 _pthread_start + 327
47 libsystem_c.dylib 0x00007fff939071a1 thread_start + 13

…tell me if I should paste more…